My cell phone will not charge in my 2011 Toyota Avalon. When I plug my new charger into the car and phone, the charger light does not come on. The battery bars on my phone's screen do not move either. When I plug my phone into a family member's car using the same charger, the phone charges perfectly. The charger light comes on and the battery bars move on the screen. My family member's car is a Lexus. Both of the charger ports in my car do not work. What could be wrong with them?